| Job Description |
Alteo is looking for an IT Operator / Unix Admin for a permanent position based in Montreal.
Your main role will be to ensure the smooth and controlled processing of payment activities in production, while ensuring compliance with processes and regulations.
Responsibilities:
- Ensure that production processes run smoothly to guarantee service availability and reliability.
- Monitor processes in the production environment and ensure that they run smoothly.
- Ensure daily control of operations (e.g. monitoring of machines, programs/jobs....)
- Batch monitoring
- Supervise production and draw up end-of-day processing reports
- Participate in automation scripting and the creation of processing chains
- Manage incidents to ensure their proper resolution
- Ensure incident analysis and intervention (Level 1) in compliance with procedures and checklists
- Provide support (Level 1) for end-of-day processing operations
- Call on teams as needed for infrastructure/technical incidents
- Report on incident management to ensure that teams are kept informed.
- Process service requests in the JIRA tool.
- Participate in the preparation of payment reports for teams and customers
- Contribute to the development of colleagues' skills in order to improve collective performance.
- Provide guidance, support and assistance to team members
Profile:
- AEC/DEC in IT or equivalent
- 2-5 years' experience in a similar role
- Familiarity with the electronic payment industry (an important asset)
- Unix server
- Databases (e.g. Oracle, PostgreSQL...)
- Batch and Shell scripting
- File transfer station (CFT, SFTP...)
- International network platforms (e.g. Edit Package Visa, Master Com...)
- Scheduling tools (e.g. AUTOMIC, $UNIVERS...)
- Network architectures and security
- Supervision platform
- Databases
- Writing technical specifications
- Customer orientation
- Compliance with commitments
- Taking the initiative
- Problem anticipation
- Reporting & Monitoring
- Sense of initiative, flexibility
- Team player
- Ability to provide support and assistance
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